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Best Accountability Support
What do you need help with?
iPhone / iPad (iOS)
iPhone / iPad Setup Guide
View reports from iPhone / iPad
iOS Uninstall Guide
Android
Android Setup Guide
Add your Android device to someone else's Best Accountability Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Why does the app keep shutting down on my android device?
Android Uninstall Guide
Android app shutdown event
Black screenshots from Android device
Accessibility Permission Issues
Why does Best Accountability keep asking for the screencast permission?
Android screencast permission and Streaming services
No internet when filter enabled
Screenshot with Lock icon
Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Uninstall Guide
Windows Text Redaction on non-English machines
MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS Uninstall Guide
Chromebook (Chrome OS)
Chromebook Setup Guide
Add your Chromebook to someone else's account
Filtering / Porn Blocker for Chromebooks
Chrome OS Permission Guide
Chrome OS Uninstall Guide
Lockdown guest mode, other profiles.
Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide
Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
How do I change my Best Accountability e2ee passcode?
How do I update my payment method?
How do I cancel my subscription?
How do I create a Best Accountability account?
How do I enable end-to-end encryption?
How do I reset my Best Accountability e2ee passcode if I've forgotten it?
How do I unlock my account?
How do I disable end-to-end encryption?
How do I subscribe?
How do I lock my account?
How do I change my Best Accountability account password?
How do I upgrade/downgrade my Best Accountability subscription?
How do I switch the account email address?
Device Management
Add new device to account
Change device settings
Adjust monitoring
Adjust blur levels
Adjust device type
Delete device from account
New phone/device guide
Adjust screenshot interval/frequency
Adjust risk rating sensitivity levels
Change text redaction setting
Adjust block tamper
Reports
Sample accountability report
How do I enable immediate alerts?
How do I set up accountability reports?
Change report frequency
How do I remove a report recipient?
Limit the data report recipients can see
Misc
Airplane / Offline Mode
High risk screenshot inaccuracy
Excessive screenshots
Download Event Log
Best Accountability App Domains
Troubleshoot "No Events Captured"
How to send log files
Incognito / Private browser
Why you're asked to enter end-to-end encryption passcode
Screenshot interval frequency explained