New phone/device guide
How to handle a new phone or device
Last updated: August 30, 2024
Word of caution
Unmonitored devices laying around the house are extremely dangerous. Consider keeping Truple on the old device, or securing the old device to ensure it's not used without your knowledge. If you decide to keep Truple on the device, you may need to upgrade your subscription.
Add new device to account
- Load the devices page. (login with your subscribed Truple account)
- Click
Add a device
- Choose the device type you wish to add to your account
- Follow the instructions shown.
Delete old device from account
-
Load the devices page. (login with your subscribed Truple account)
-
Click the device name to expand it's settings
-
Check the
Delete
box -
Click
Save
in the bottom right-hand corner. -
Uninstall the Truple app as you would any app for the platform in question.