How do I change my Best Accountability e2ee passcode?
Last updated: November 10, 2026
This is the Legacy E2EE passcode, the passcode your device apps and report recipients use. The newer passkey-based encryption has no passcode.
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Open the account page
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Login to your subscribed account if you aren't already logged in
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In the End-to-End Encryption section, find the Legacy E2EE passcode row at the bottom and click
Change Legacy E2EE Passcode
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Enter in your current E2EE passcode
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Enter in a new E2EE passcode
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Write your new E2EE passcode down!
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Tell your report recipients your new E2EE passcode
If your report recipients haven't already entered in the old e2ee passcode, or if they try to view the accountability data (screenshots, events, etc) from a new web browser / app, they'll need the new passcode. So be sure to tell them. When you change the e2ee passcode the report recipients will be notified that it's been changed.
If you've forgotten your e2ee passcode, you can reset it.