Note: Best Accountability uses the Truple app for MacOS monitoring. Follow the steps below to set up monitoring on a Mac.

We're working on a major update to the MacOS app and are looking for beta testers! If you'd like to try out the beta release, please reach out through the support chat.

Notes

Two things to be aware of with the current version of the app for Mac.

1. This version of the app for Mac does not currently support blacking out banking websites. We strongly encourage the use of the image blurring feature to hide private information that may be captured.
2. The Mac app is signed with a self signed certificate. This means 1-2 extra steps will need to be taken in order to run the app (which are described in the instructions below). You may get a warning stating the app could be dangerous.

Prerequisites

• Mac OS 10.14.4+ (specific version of Mojave, Catalina, Big Sur)
  • No action required--skip straight to the Instructions below.
• Mac OS 10.14.3 (specific version of Mojave) to El Capitan
  • The app requires the Swift 5 runtime libraries. Please download and install them from here prior to installing.
• Mac OS 10.9 (Yosemite) and older
  • The app will not run properly on Mac OS X Mavericks and older.

Instructions

1. Download the Truple app from https://mac.truple.io/prod/truple.macos.installer.pkg. (Because of the self signed certificate, trying to open the installer directly won't work--you'll get a warning message. Instead go on to the step below.)

   (Best Accountability uses the Truple app directly on MacOS devices)

2. The next steps differ depending on the version of MacOS you have. On new versions (Sequoia+) of MacOS, please do the following:

• Open System Settings app
• Click Privacy & Security
• Scroll down to Security section, and click Open Anyway for the Truple installer.

On older versions of MacOS, please do the following:

• Open the Finder app
• Go to the Downloads folder
• control + click or right click on the truple.macos.installer.pkg file, then select Open

3. Read the warning message. Click open.

4. Install the application by clicking through the installer. At the end, the app should open automatically.

   
   
   
   
   
   
   
   
   
   
   
   

5. Click Get Started

6. Login with your subscribed Best Accountability account*

7. Answer the questions

8. You'll then be prompted to grant the Screen Capture permission for the Truple app. Click Open System Preferences to do so.

9. Check the box near the Truple app.

10. Click Quit Now to shutdown the app immediately.

11. Open the Truple app again (if it didn't automatically relaunch) to start monitoring (it will now have access to the screen)

12. A reboot is required after the first install to initialize some of the anti-tamper features. At your convenience, reboot the machine.

* If the device is not physically present, you should not share your Best Accountability credentials. Instead follow these instructions.