Best Accountability Support
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Android
Android Setup Guide
Add your Android device to someone else's Best Accountability Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Why does the Truple app keep shutting down on my android device?
Android Uninstall Guide
Black screenshots from Android device
No internet when filter enabled
Android screencast permission and Streaming services
Why does Best Accountability keep asking for the screencast permission?
Screenshot with Lock icon
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Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Text Redaction on non-English machines
Windows Uninstall Guide
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iPhone / iPad (iOS)
iOS (iPhone / iPad) Setup Guide
iOS Limitations
iOS DNS's accountability explained
iOS Uninstall Guide
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MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS (OSX) App Update Guide
Add your Mac to someone elses Best Accountability Account
MacOS Uninstall Guide
MacOS Swift 5 Runtime Libraries
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Chromebook (Chrome OS)
Chromebook Setup Guide
Add your Chromebook to someone else's account
Filtering / Porn Blocker for Chromebooks
Chrome OS Uninstall Guide
Lockdown guest mode, other profiles.
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Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
How do I cancel my subscription?
How do I update my payment method?
How do I change my Best Accountability e2ee passcode?
How do I create a Best Accountability account?
How do I disable end-to-end encryption
How do I enable end-to-end encryption
How do I lock my account?
How do I change my Best Accountability account password?
How do I reset my Best Accountability e2ee passcode if I've forgotten it?
How do I switch the account email address?
How do I subscribe?
How do I upgrade/downgrade my Best Accountability subscription?
How do I unlock my account?
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Device Management
Add new device to account
Change device settings
Adjust block tamper
Adjust blur levels
Adjust monitoring
Adjust risk rating sensitivity levels
Adjust device type
Delete device from account
Adjust screenshot interval/frequency
New phone/device guide
Change text redaction setting
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Reports
Sample accountability report
Limit the data report recipients can see
How do I set up accountability reports?
Change report frequency
How do I remove a report recipient?
How do I enable immediate alerts?
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Misc
Airplane / Offline Mode
Best Accountability App Domains
Download Event Log
Excessive screenshots
Invite Code instructions
High risk screenshot inaccuracy
Troubleshoot "No Events Captured"
Screenshot interval frequency explained
Incognito / Private browser
Why you're asked to enter end-to-end encryption passcode
How to send log files
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Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide