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Best Accountability Support
What do you need help with?
iPhone / iPad (iOS)
iPhone / iPad Setup Guide
View reports from iPhone / iPad
iOS Uninstall Guide
Android
Android Setup Guide
Add your Android device to someone else's Best Accountability Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Why does the app keep shutting down on my android device?
Android app shutdown event
Black screenshots from Android device
Android Uninstall Guide
No internet when filter enabled
Android screencast permission and Streaming services
Why does Best Accountability keep asking for the screencast permission?
Screenshot with Lock icon
Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Uninstall Guide
Windows Text Redaction on non-English machines
MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS Uninstall Guide
Chromebook (Chrome OS)
Chromebook Setup Guide
Add your Chromebook to someone else's account
Filtering / Porn Blocker for Chromebooks
Chrome OS Uninstall Guide
Chrome OS Permission Guide
Lockdown guest mode, other profiles.
Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide
Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
How do I cancel my subscription?
How do I create a Best Accountability account?
How do I lock my account?
How do I change my Best Accountability e2ee passcode?
How do I update my payment method?
How do I disable end-to-end encryption
How do I reset my Best Accountability e2ee passcode if I've forgotten it?
How do I subscribe?
How do I switch the account email address?
How do I enable end-to-end encryption
How do I change my Best Accountability account password?
How do I upgrade/downgrade my Best Accountability subscription?
How do I unlock my account?
Device Management
Add new device to account
Change device settings
Adjust block tamper
Adjust device type
Adjust monitoring
Delete device from account
Adjust screenshot interval/frequency
Adjust blur levels
New phone/device guide
Adjust risk rating sensitivity levels
Change text redaction setting
Reports
Sample accountability report
How do I set up accountability reports?
Limit the data report recipients can see
Change report frequency
How do I enable immediate alerts?
How do I remove a report recipient?
Misc
Airplane / Offline Mode
Best Accountability App Domains
Download Event Log
Excessive screenshots
High risk screenshot inaccuracy
Incognito / Private browser
Troubleshoot "No Events Captured"
Why you're asked to enter end-to-end encryption passcode
How to send log files