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Best Accountability Support
What do you need help with?
iPhone / iPad (iOS)
iPhone / iPad Setup Guide
View reports from iPhone / iPad
iOS Uninstall Guide
Android
Android Setup Guide
Add your Android device to someone else's Best Accountability Account
Filtering / Porn Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Android app shutdown event
Why does the app keep shutting down on my android device?
Black screenshots from Android device
Android Uninstall Guide
Android screencast permission and Streaming services
No internet when filter enabled
Why does Best Accountability keep asking for the screencast permission?
Screenshot with Lock icon
Windows
Windows Setup Guide
Add your Windows computer to someone else's account
Windows Firewall Fix
Windows Uninstall Guide
Windows Text Redaction on non-English machines
MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS (OSX) App Update Guide
Add your Mac to someone else's Best Accountability Account
MacOS Uninstall Guide
MacOS Swift 5 Runtime Libraries
Chromebook (Chrome OS)
Chromebook Setup Guide
Add your Chromebook to someone else's account
Filtering / Porn Blocker for Chromebooks
Chrome OS Uninstall Guide
Chrome OS Permission Guide
Lockdown guest mode, other profiles.
Linux
Linux Setup Guide
Add your linux device to someone else's account
Linux Uninstall Guide
Kindle
Kindle Fire Setup Guide
Add your Kindle Fire Tablet to someone else's account
Kindle Uninstall Guide
Account Management
How do I change my Best Accountability e2ee passcode?
How do I disable end-to-end encryption
How do I cancel my subscription?
How do I update my payment method?
How do I create a Best Accountability account?
How do I enable end-to-end encryption
How do I lock my account?
How do I reset my Best Accountability e2ee passcode if I've forgotten it?
How do I change my Best Accountability account password?
How do I unlock my account?
How do I subscribe?
How do I switch the account email address?
How do I upgrade/downgrade my Best Accountability subscription?
Device Management
Add new device to account
Change device settings
Adjust risk rating sensitivity levels
Adjust blur levels
Adjust device type
Adjust block tamper
Adjust monitoring
Delete device from account
New phone/device guide
Adjust screenshot interval/frequency
Change text redaction setting
Reports
Sample accountability report
How do I set up accountability reports?
Limit the data report recipients can see
Change report frequency
How do I remove a report recipient?
How do I enable immediate alerts?
Misc
Best Accountability App Domains
Excessive screenshots
Airplane / Offline Mode
Incognito / Private browser
Download Event Log
Troubleshoot "No Events Captured"
Why you're asked to enter end-to-end encryption passcode
How to send log files
High risk screenshot inaccuracy