All Articles
How do I cancel my subscription?
Steps to cancelling your subscription
October 28, 2025
How do I change my Best Accountability e2ee passcode?
Steps to changing your Best Accountability e2ee passcode
October 28, 2025
How do I update my payment method?
Steps that describe how you change your card number, zip code, etc.
October 28, 2025
How do I create a Best Accountability account?
Steps to creating a Best Accountability account.
October 28, 2025
How to increase unlimited plan device limit
Instructions for requesting an unlimited plan device limit increase
October 28, 2025
How do I disable end-to-end encryption
Once enabled, end-to-end encryption cannot be disabled.
October 28, 2025
How do I subscribe?
Guide explaining how you subscribe to Best Accountability
October 28, 2025
Request a refund
Steps to request a refund
October 28, 2025
How do I reset my Best Accountability e2ee passcode if I've forgotten it?
Steps to resetting your Best Accountability e2ee passcode after you've forgotten it.
October 28, 2025
Add your Android device to someone else's Best Accountability Account
How to add your android device using the new add device process
October 28, 2025
How do I enable end-to-end encryption
Steps to enabling end-to-end encryption (e2ee)
October 28, 2025
How do I switch the account email address?
What to do if you need to switch your account email address
October 28, 2025
How do I lock my account?
Locking your account prevents you from making major changes to the devices on your account.
October 28, 2025
How do I change my Best Accountability account password?
Steps to changing your Best Accountability account password
October 28, 2025
How do I unlock my account?
Steps to unlock your Best Accountability account
October 28, 2025
Android app shutdown event
Explanation behind monitoring shutdown event
October 28, 2025
How do I upgrade/downgrade my Best Accountability subscription?
Steps to change an existing Best Accountability subscription
October 28, 2025
Incognito / Private browser alerts
Example alert for incognito / private browser on Android
October 28, 2025
Android Uninstall Guide
How to uninstall Best Accountability from an Android device
October 28, 2025
Accessibility Permission Issues
Instructions for resolving Accessibility Permission issues
October 28, 2025
Why does the app keep shutting down on my android device?
Battery optimization problems, and how to fix them.
October 28, 2025
Filtering / Porn Blocker for Android
Guide to setting up filtering on Android devices
October 28, 2025
Black screenshots from Android device
Reasons why black screenshots appear
October 28, 2025
Android Battery Life Suggestions
Overview of Best Accountability's impact on Android battery life
October 28, 2025
How to directly install Best Accountability for Android
Instructions for directly installing the Best Accountability app on Android
October 28, 2025
Android Setup Guide
How to setup Best Accountability on Android
October 28, 2025
No internet when filter enabled
Troubleshooting steps for filtered internet
October 28, 2025
Why does Best Accountability keep asking for the screencast permission?
Explanation behind the use of the screencast permission on Android
October 28, 2025
Lockdown guest mode, other profiles.
Guide to locking down Chromebook devices
October 28, 2025
Filtering / Porn Blocker for Chromebooks
Guide to setting up filtering on Chromebook devices
October 28, 2025
Add your Chromebook to someone else's account
How to use an invite code
October 28, 2025
Chrome OS Permission Guide
How to grant entire screen permission
October 28, 2025
Android screencast permission and Streaming services
How to use auto-pause to get the app to not interfere with Hulu, NFL app, etc.
October 28, 2025
Chromebook Setup Guide
How to setup Best Accountability screenshot accountability on Chromebooks
October 28, 2025
Screenshot with Lock icon
Why do I see a screenshot with a black background and a lock icon?
October 28, 2025
Chrome OS Uninstall Guide
How to uninstall Best Accountability from a Chromebook
October 28, 2025
Disable settings blocker from iPhone/iPad
Document outlining steps to disable the Shortcut Automation blocker used to block the Settings app
October 28, 2025
Adjust block tamper
How to adjust tamper block
October 28, 2025
View reports from iPhone / iPad
How to view reports from an iOS device
October 28, 2025
iPhone / iPad Setup Guide Document
Document outlining setup steps for Best Accountability for iPhone / iPad (iOS devices)
October 28, 2025
Add new device to account
How to add a new device to your account
October 28, 2025
iPhone / iPad Setup Guide
How to setup Best Accountability on iOS
October 28, 2025
Adjust monitoring
How to enable/disable monitoring for a device
October 28, 2025
Adjust blur levels
How to adjust image blurring levels
October 28, 2025
Delete device from account
How to delete a device from your account
October 28, 2025
iOS Uninstall Guide
How to uninstall Best Accountability from an iPhone/iPad
October 28, 2025
Adjust risk rating sensitivity levels
How to adjust risk rating sensitivity levels
October 28, 2025
Adjust screenshot interval/frequency
How to adjust screenshot frequency
October 28, 2025
Adjust device type
How to adjust device type
October 28, 2025
MacOS Uninstall Guide
How to uninstall Best Accountability from a MacOS device
October 28, 2025
Change device settings
How to adjust device settings
October 28, 2025
MacOS (OSX) Setup Guide
How to setup Best Accountability screenshot accountability on Mac
October 28, 2025
New phone/device guide
How to handle a new phone or device
October 28, 2025
Kindle Fire Setup Guide
How to setup Best Accountability screenshot accountability on Kindle Fire devices
October 28, 2025
Change text redaction setting
How to adjust text redaction feature
October 28, 2025
Add your Kindle Fire Tablet to someone else's account
How to request your device be added to another account
October 28, 2025
Kindle Uninstall Guide
How to uninstall Best Accountability from a Kindle device
October 28, 2025
Linux Uninstall Guide
How to uninstall Best Accountability from a Linux device
October 28, 2025
Airplane / Offline Mode
How does Best Accountability work when there's no internet connection?
October 28, 2025
Account Deletion
You can delete your account
October 28, 2025
Add your linux device to someone else's account
How to request your device be added to another account
October 28, 2025
Download Event Log
Steps to download and email the event log
October 28, 2025
Linux Setup Guide
How to setup Best Accountability screenshot accountability on Linux
October 28, 2025
Best Accountability App Domains
Domains to whitelist
October 28, 2025
High risk screenshot inaccuracy
Screenshot risk rating engine explained
October 28, 2025
Excessive screenshots
Screenshot limits for devices
October 28, 2025
Incognito / Private browser
How incognito is monitored on each platform
October 28, 2025
Best Accountability Web Filter and block tamper unlock code
Get an unlock code
October 28, 2025
Troubleshoot "No Events Captured"
Steps to take to resolve issues when events are failing to be captured.
October 28, 2025
Windows Firewall Fix
Fix issues with Windows Firewall
October 28, 2025
How to send log files
Steps to send log files on Windows, Linux, MacOS
October 28, 2025
Netflix, computer games screen not captured
Explanation behind netflix and other streaming sites not being captured in screenshots
October 28, 2025
Windows Setup Guide
How to setup Best Accountability on Windows
October 28, 2025
Add your Windows computer to someone else's account
How to request your device be added to another account
October 28, 2025
Why you're asked to enter end-to-end encryption passcode
Understand why you're being asked for it, and how to have your browser to save it.
October 28, 2025
How do I set up accountability reports?
Steps to adding a report recipient
October 28, 2025
Sample accountability report
Example report
October 28, 2025
Windows Uninstall Guide
How to uninstall Best Accountability from a Windows device
October 28, 2025
Windows Text Redaction on non-English machines
Get text redaction to work by installing the English language
October 28, 2025
How do I remove a report recipient?
Steps to remove a report recipient
October 28, 2025
How do I enable immediate alerts?
Steps to adjusting immediate alert setting
October 28, 2025
Limit the data report recipients can see
Steps to adjusting data access limits on reports
October 28, 2025
Change report frequency
Steps to adjusting report frequency
October 28, 2025